We found ourselves in a situation where we needed help and fast.  We needed effective help that was going to help us reach our goal.  Serena Mah was the perfect choice for us.  She was efficient, organized and a calming voice when you are in the middle of chaos.  We all know small businesses need a hand and we were delighted with the work that Serena did.  She is a true professional with an incredible way of making you feel it’s completely under control.  Not to mention her writing, Serena is good.  It’s that simple.  She can write circles around most people and that’s the best feeling when you are working with someone to champion your company.  Her blogs are both engaging and meaningful. Serena was a pleasure to work with and if you are looking you can stop now!


Serena Mah was a great choice as emcee for our Sunflower Luncheon fundraiser.  Her bright confidence allowed her to connect easily with the audience, and her interest in our cause (compassionate end-of-life & bereavement care), shone through.  Serena is a powerhouse of energy.  Prior to the event, her social media support & media connections were invaluable.  Thanks to Serena, we had two live interviews with CTV News – fantastic exposure for our programs and services, as well as for the fundraising event itself.  Working with Serena was a great experience and an eye-opener as to what can be achieved in a short amount of time.


Serena has MC’d our symposium, “Building Empathy, Conquering Apathy,” for two years in a row.  When we launched the symposium in 2016, we looked for a professional MC:  One who would ensure that all of the guests were introduced properly, that the program  ran smoothly and on time, and also who could adapt to any last-minute changes.  Serena delivered all of that and more.  She asked questions in advance to help tweak the introductions to highlight the guests.  She worked with our volunteers to make sure that the speakers were in place and everything was flowing smoothly.  She was gracious and good-humoured.  But most importantly, Serena brought a human touch, sharing her own experiences, feelings and thoughts as the symposium unfolded.  In other words, she brought empathy.  For a symposium that is focussed on empathy, we could not ask for a better MC than Serena.  This is why Serena will always be our first choice to MC “Building Empathy, Conquering Apathy.

It has been my delight to work collaboratively with Serena Mah on a series of videos highlighting stories of The Mustard Seed in Edmonton.  Serena was invaluable in helping to visualize the project, then network and interview clients.  Ultimately, she delivered artistic videos, which convey an important message while capturing hearts.

FutureCite 150 Society was pleased to engage Serena Mah to provide media and communication consulting services for the Canada150in150 Initiative.  Her unique ability in storytelling was invaluable in helping our team to engage Albertans, citizens, communities and companies to share their digital stories with our project.  Serena brings valued media outreach and her experience and skills at script writing were crucial during publicity/media events, and for our Canada150in150 Celebration Finale Honouring Ceremony and Awards at Rogers Place on July 1st2017.

Danisha Bhaloo / City Councillor Candidate

Serena Mah brought a wealth of media and communication experience, networks and connections to my city council by-election campaign in 2016.  She was focused, driven and a pleasure to work with.  Her connections within the community and her writing and media skills enhanced our work and the overall outcome, helping to drive us forward to the Top 7 of a hard-fought 34 candidate election.  I highly recommend her for any project in our city and am sure her passion will help bring the outcomes needed by the client.

It was a pleasure meeting and working with Serena Mah, from first meeting her we found that with just clicked and were on the same page.  Her communication and process were seamless and clear!  I would recommend Serena to anyone looking to build their brand presence using the ultimate resource.  Relationships!